Note: This video is also available as part of our online video program and Academy courses, which allows you and all of your employees online access, anytime 24/7.  For more information on our VOD and Academy online security guard training systems, click here.

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This security training video demonstrates the basics and importance of supervision. This session covers all the requirements needed to provide your customers and your employees with quality service. Includes h a 10 questions exam and answer key.

Some of the topics covered in this DVD:

• Scope of the job of supervision
• Implementing loyalty
• Supervisor authority
• Supervisor responsibility
• Holding down overtime
• Supervisor as an overseer
• Evaluating security officers
• Uniform and equipment guidance
• Becoming a motivator
• Investigating complaints
• Reporting to management
• Public relations
• Setting the example
• Understanding business that a company needs to make a profit
• Maintaining a positive attitude
• Customer relations
• Legal limitations
• Company expenses
• Scheduling
• Turnover reduction
• Reduce absenteeism
• And more!