Supervisor - Basic Supervision DVD
- Video Preview
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This training DVD video demonstrates the basics and importance of supervision. This session covers all the requirements needed to provide your customers and your employees with quality service. Includes h a 10 questions exam and answer key.
To view a preview of this video, click on the "Video Preview" tab above.
Some of the topics covered in this DVD:
- Scope of the job of supervision
- Implementing loyalty
- Supervisor authority
- Supervisor responsibility
- Holding down overtime
- Supervisor as an overseer
- Evaluating security officers
- Uniform and equipment guidance
- Becoming a motivator
- Investigating complaints
- Reporting to management
- Public relations
- Setting the example
- Understanding business that a company needs to make a profit
- Maintaining a positive attitude
- Customer relations
- Legal limitations
- Company expenses
- Turnover reduction
- Reduce absenteeism
- And more!