Privacy Policy


SGM may collect personally identifying information about individuals from forms filled out on this site. That information may be used for marketing and educational purposes, as well as provide relevant content to the user. Information is also collected in aggregate and used for internal reviews of what parts of the site user’s access or visit. This information is used to improve our Web site and to monitor overall traffic patterns.

Please be aware that Web sites that have links on our site may collect personally identifiable information. The information practices of those links are not covered by this privacy policy. Users should also be aware that when they voluntarily disclose personal information (such as user name or email address), that information can be collected and used by others and may result in unsolicited messages from other parties.

In addition, cookies may be placed in the browser files of a user’s computer. These cookies are optional and may be refused any time using your Web browser software; however, doing so will make some parts of the site inaccessible. Please feel free to contact us if you have questions about this policy.

Consent to Use Personal Information/ Credit Card Information
SGM does not process any credit card transactions directly on its website. Online transactions are handled by a third party, which uses strict security measures to protect your credit card information. SGM does not disclose credit card account information provided by its customers. When customers choose to pay using their credit cards, SGM submits the information needed to obtain payment to the appropriate clearinghouse. SGM uses ConstantContact.com to distribute bulk e-mails with business tips and monthly specials. These e-mails are sent to those who sign-up for them on our website. SGM uses an online third party quiz system to host online exams for those who sign up for our Video on Demand service. Name and e-mail information is retained only for the purpose of identifying exam-takers and result notification. SGM’s website utilizes a number of plugins for various purposes such as security and to provide a better website experience. As part of its services, SGM may receive personal information such as e-mail address from companies that purchase training services on behalf of their employees and want each employee to have an individual login. SGM does not use this information in anyway other than for the purpose of identifying exam-takers and delivering results.

A cookie is a small amount of data that is sent to your browser from a Web site’s computers and is automatically stored on your computer. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser for cookie settings.) Note that setting your browser to reject all cookies will make some parts of the SGM site inaccessible. SGM uses “Session Cookies” when logged into our sites which are needed with login and “Persistent Cookies” when using our sites to remember preferences like font size. SGM does NOT use third-party cookies that send information to other websites than those owned by SGM International.

Information Security
We work hard to protect SGM and our members from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: we encrypt many of our services using SSL; we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems; we restrict access to personal information to SGM employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

For Legal Reasons
We will share personal information with companies, organizations or individuals outside of SGM if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request; enforce applicable Terms of Service, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; protect against harm to the rights, property or safety of SGM International, our users or the public as required or permitted by law.

Our Privacy Policy applies to all of the services offered by SGM and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise through our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the
complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints
regarding the transfer of personal data that we cannot resolve with our users directly.

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).