Retail Stores & Shopping Centers DVD
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Working in retail stores and shopping centers requires additional training compared to standard post patrol sites. Security Officers wear many different hats from security, to customer service. This video gives the security officer a clear understanding of the various duties that they will face on a day to day basis. Each DVD comes with a 10 questions exam and answer key.
Some of the topics covered in this training video include:
- Loss Prevention
- Types of Shopping Centers
- Types of Thefts
- Types of Shoplifters
- Improve customer conflict resolution
- Importance of good customer service
- Daily procedures
- Retail Crime Scenes
- CCTV systems