Service Upgrade Letters
Too often security companies get the short end of the stick when it comes to providing sufficient security in a lawsuit.
Here is one tactic that has worked well in the past. After you have been providing security to a client for three months, write a letter to them requesting that you meet with them to upgrade the security.
If they meet with you and you are able to get them to upgrade the security, GREAT! you have just increased your billing hours.
If they decline, be sure to document it, preferably with the client’s signature.
You now have a document that can be used as evidence in the event of a lawsuit where you are being sued. You tried to upgrade the security but the client refused.
Note: if the client does upgrade to security, wait 6 to 8 months and write another letter requesting an upgrade in their security. If they agree, you just increased your billing hours again. If they refuse you now have that liability buffer document you have been looking for.