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Basic Supervision

Format: DVD
Item #DV227
Duration: 32 Minutes
Exam and Answer Key: Included
Price: $60
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Also Available:

Supervisor Training Program

Suggested Class Duration: 2.5 – 3 Hours
Item#PR292
Instructors Guidebook
PowerPoint Presentation
PDF of PowerPoint for Student Handouts
DVD: Supervisor Post Orientation
DVD: Supervisor Basic Supervision
DVD: Supervisor Techniques
Exams and Answer Keys
Price:  $295
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Other formats available:

This training DVD video demonstrates the basics and importance of supervision. This session covers all the requirements needed to provide your customers and your employees with quality service.

The instructor training program is instructor ready.  It walks the instructor through the course, advising them when to show the included PowerPoint slide presentations, the DVDs and when to administer the included exams. 

Some of the topics covered in this DVD:

  • Scope of the job of supervision
  • Implementing loyalty
  • Supervisor authority
  • Supervisor responsibility
  • Holding down overtime
  • Supervisor as an overseer
  • Evaluating security officers
  • Uniform and equipment guidance
  • Becoming a motivator
  • Investigating complaints
  • Reporting to management
  • Public relations
  • Setting the example
  • Understanding business that a company needs to make a profit
  • Maintaining a positive attitude
  • Customer relations
  • Legal limitations
  • Company expenses
  • Scheduling
  • Turnover reduction
  • Reduce absenteeism
  • And more!

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