During emergencies, high stress can cause mistakes that put security guards and others at risk. Understanding the most common errors and how to avoid them will help you stay focused, react properly, and make better decisions.

Common Mistakes and How to Avoid Them
1. Panicking or Freezing
- What Happens: Some people freeze in fear or panic, making them unable to act.
- How to Avoid It: Stay calm by focusing on training and taking deep breaths. Follow emergency protocols step by step.
2. Ignoring or Delaying Response
- What Happens: Some security guards hesitate or assume someone else will take action.
- How to Avoid It: Trust your instincts—if something seems wrong, report it immediately. Seconds matter in emergencies.
3. Giving Confusing or Conflicting Instructions
- What Happens: People may receive mixed signals, leading to more panic.
- How to Avoid It: Use short, clear commands like “Evacuate now! Stay low! Follow me!” rather than long explanations.
4. Failing to Communicate with Law Enforcement
- What Happens: Security guards may give too much, too little, or unclear information to first responders.
- How to Avoid It: When reporting, state who you are, what is happening, where it is happening, and what is needed. Keep it brief and factual.
5. Moving Without a Plan
- What Happens: Rushing into danger, running without cover, or exposing yourself in open areas.
- How to Avoid It: Think before you move. Use cover and concealment and only move when it is safe to do so.
6. Holding a Weapon When Police Arrive
- What Happens: Armed security guards may be mistaken for a threat.
- How to Avoid It: Never hold a weapon in hand when police arrive. Keep hands visible and raised and follow all commands.
7. Failing to Secure Exits and Lockdowns Properly
- What Happens: Doors may remain open, allowing the threat to move freely.
- How to Avoid It: Lock and barricade doors properly if hiding, and ensure evacuation routes remain clear when directing people out.
8. Focusing Only on One Threat
- What Happens: The guard may focus only on one suspect and miss additional dangers.
- How to Avoid It: Be aware of your surroundings at all times. There could be more than one attacker.
Mistakes happen under stress, but training, preparation, and staying calm can help prevent them. Think before you act, communicate clearly, and always follow safety protocols. Your actions in a crisis can make the difference between chaos and survival.