This is a downloadable training program. All materials will be available for download after purchase.

Professional conduct is the cornerstone of a successful career in the security industry. The Security Officer Conduct training program equips security officers with the essential skills and knowledge needed to uphold the highest standards of professionalism, integrity, and ethical behavior. This program covers critical aspects of officer conduct, including effective communication, conflict resolution, and maintaining confidentiality, all tailored to address the diverse scenarios security officers encounter daily. By emphasizing respect, empathy, and adherence to codes of conduct, this training ensures officers are well-prepared to build trust, foster positive relationships, and create safe environments for clients, employees, and the public.

Program Highlights

• Understand the importance of professionalism and ethical behavior.
• Learn effective communication techniques for diverse scenarios.
• Develop conflict resolution and de-escalation skills.
• Master confidentiality and its role in building trust.
• Explore the principles of integrity and reliability in daily duties.
• Gain insights into respecting diversity and cultural sensitivity.
• Learn to handle difficult situations with empathy and tact.
• Enhance public relations and client interaction skills.
• Build command presence through appearance and demeanor.

Included in the Instructor Training Package Download:

✓ Instructor's Guidebook
✓ 20-Question Exam and Answer Key
✓ Editable PowerPoint Presentation
✓ Student Handouts: Notes & Fillable sections with Answer Key
✓ Editable Lesson Plan
✓ Group Exercises & Class Discussion Topics
✓ Class Attendance Form
✓ Fillable Certificate: Word Format
✓ Student Evaluation & Feedback Form
✓ Instructor Marketing Tips: Ideas to attract customers and grow your instructor business

How to Access Your Training Program:
After completing your purchase, you’ll receive a link on the order confirmation page to download your training program.

Optional Add-On:
Enhance your training with the Security Officer Conduct Training DVD
This DVD security officer training video gives an overview of the important factors that a security officer will need to know to help be more successful at your clients site.  It reviews a wealth of security officer conduct and public relations topics.