Note: This video is also available as part of our online video program and Academy courses, which allows you and all of your employees online access, anytime 24/7.  For more information on our VOD and Academy online security guard training systems, click here.

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Help ensure the safety and well-being of guests and staff with our comprehensive Hotel and Resort Security Training video and course. Designed for hospitality settings, this program covers essential security protocols, emergency response tactics, and best practices for maintaining a secure environment. Equip your team with the knowledge they need to prevent risks, handle incidents, and create a safe, welcoming atmosphere. Perfect for hotels, resorts, and vacation properties, 

Some of the topics covered: 

• Types of hotels and resorts
• Guest interactions and greetings
• Suspicious behaviors
• Monitoring for unauthorized access
• Addressing guest security concerns
• Conflict resolution
• Suspicious packages
• Unruly guests
• Intoxicated guests
• Theft or property damage
• Hotel Patrolling
• Pool and Fitness areas
• Bar and restaurant areas
• Lobby presence
• Guest rooms and security
• Interacting with front desk and staff
• Hotel rules and policies
• Guest privacy and confidentiality