This is a downloadable training program. All materials will be available for download after purchase.

In the world of security, clear and reliable communication is more than just a necessity—it’s the foundation of a safe and effective operation. At SGM, we provide comprehensive training on the diverse communication systems used by security professionals, including two-way radios, telephones, public address systems, and intercoms. Each of these tools plays a vital role in ensuring fast, accurate, and seamless communication across teams, whether it’s coordinating daily tasks, managing emergencies, or controlling access to secure areas. Our training not only covers the technical aspects of these systems but also emphasizes communication etiquette, professionalism, and best practices. With SGM's expertise, your team will gain the skills and confidence needed to navigate real-world challenges, ensuring safety and efficiency in every situation.

Program Highlights

• Operate and utilize two-way radios, telephones, public address systems, and intercoms effectively.
• Understand technical functionalities and troubleshooting for communication tools.
• Master professional communication protocols and etiquette for all systems.
• Learn emergency communication techniques for crises and coordination with first responders.
• Manage secure entry points using intercoms and access control communication tools.
• Maintain confidentiality and handle sensitive information securely.
• Apply skills through scenario-based training for real-world applications.

Included in the Instructor Training Package Download:

✓ Instructor's Guidebook
✓ 20-Question Exam and Answer Key
✓ Editable PowerPoint Presentation
✓ Student Handouts: Notes & Fillable sections with Answer Key
✓ Editable Lesson Plan
✓ Group Exercises & Class Discussion Topics
✓ Class Attendance Form
✓ Fillable Certificate: Word Format
✓ Student Evaluation & Feedback Form
✓ Instructor Marketing Tips: Ideas to attract customers and grow your instructor business

How to Access Your Training Program:
After completing your purchase, you’ll receive a link on the order confirmation page to download your training program.

Optional Add-Ons:
Enhance your training with the Access Control Training DVD
This DVD video provides a comprehensive overview of access control systems, essential procedures, and key concepts, helping security officers perform their duties confidently and effectively. Add this to your order today to enhance the training program for a more engaging and complete learning experience.

Enhance your training with the Uniform and Equipment Training DVD
This training DVD focuses on the essential uniform and equipment every security professional needs to perform their duties effectively and safely. From tools like flashlights, handcuffs, and two-way radios to advanced devices, the program provides in-depth instruction on proper usage, maintenance, and best practices.