This training DVD video demonstrates the basics and importance of supervision. This session covers all the requirements needed to provide your customers and your employees with quality service. Includes h a 10 questions exam and answer key.
To view a preview of this video, click on the "Video Preview" tab above. ⬆️
Some of the topics covered in this DVD:
Scope of the job of supervision
Implementing loyalty
Supervisor authority
Supervisor responsibility
Holding down overtime
Supervisor as an overseer
Evaluating security officers
Uniform and equipment guidance
Becoming a motivator
Investigating complaints
Reporting to management
Public relations
Setting the example
Understanding business that a company needs to make a profit
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