Procedure manuals (unlike policy manuals) give the specific duties and requirements for various management procedures. The SGM procedure manual CD/Download can quickly be converted into a customized manual that is specific for your company. It contains hundreds of pages of operational regulations and procedures. Below is the index listing, which lists some of the topics in each section.
Procedure Manual Chapters:
Accounting
Administration
Dispatchers
Human Resources
Equipment & Maintenance
Patrol Department
Sales Department
Below is the index listing, which lists some of the topics in each section.
Accounting
Collections
Payroll
Employee loans
Financial statements
Garnish salaries
Holiday pay
Invoicing
Licensing
Overtime
Pay raises
Purchasing
Recruit bonus
Salaried employees
Hourly employees
Attendance and more…
Administration
Client service report
Complaint procedures
Confidentially
Suspension procedures
Executive management
Daily reports
Idea critique
Memorandums
Office routing slips
Code of conduct
Positive reinforcement
Contract procedures
Post instructions
Late and no show
Ordering and printing forms
Removal of files
Staff meetings
Transmittal letters
Time checks
Dispatchers
Personnel
Telephone etiquette
Alarm notification
Computer failure
Back up systems
Building entry requirements
Electrical failure
Time change
Checking on and off security officers
Radio channels
Human Resources
Hiring new employees
Annual and sick leave
Licensing
Issue
Renewal
ID number system
Guard of the month
Personnel jackets
Training classes
Workmen’s compensation
Unemployment and more…
Maintenance
Damage and loss of equipment
Equipment control
Duplication equipment
Equipment retrieval
Inventory control
Key control and systems
Mail
Name tags
Pagers
Post equipment
Property custody
Radios
Retention time table
Telephone system
Uniforms
Vehicles
Weapons and more..
Patrol and Sales
Code of conduct
Court appearance
Escorts
Incident reports
Notifications
Post orientation
Patrol checks
Sign In logs
Problem cards
Equipment responsibility
Scheduling
Sector supervisors
Daily log
Service request
Supervisor inspections
Supervisor on post report
Towing vehicles
Transporting officers
Uniform of the day
Dress code
Vehicle assignments
Vehicle inspections
Warning notices
Watch commander reports
Weapon procedures and more…
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Security Guard Management
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Effective as of June 01, 2015
