While on your post

You have probably already noticed changes to the way you work at your assigned post.  With not knowing when this pandemic will end, you are most likely to experience many more operating changes to your post.

While on your post, here are some suggestions to help keep you safer.  This is an important time in our world, and maintaining your professionalism on your site is very important.  Many customers will be watching you and seeing your reactions to events.  Keeping calm and professional will set a good example to them.

 

  • Always remain calm on your site
  • Help others remain calm

 

If your company policy allows it, try to not actually touch IDs when people are checking them.  Have the ID holder show you the front and back.  If you do need to touch and ID, remember it is a good idea to wear gloves.  If no gloves are available, remember to clean your hands with hand sanitizer or soap after each time.

Protect yourself from exposure. Try to maintain a distance of at least 6 feet from other persons, particularly those exhibiting symptoms. Practice proper hand hygiene and do NOT touch your face with unwashed hands. Do not try and diagnose anyone.  Have a trained EMS or EMT personnel assess any persons who are suspected of having COVID-19 and have them transported to a medical facility as required.

  • Wash your hands frequently with soap and water for at least 20 seconds
  • Sing the “Happy Birthday” song twice.  Thats about the right amount of time you should be washing your hands.
  • Cover your mouth and nose with a tissue when coughing or sneezing (cough or sneeze into your elbow if a tissue is not available — not into your hands)
  • Do not touch your face – This is how germs spread and can make one sick

 

Do not touch face

The CDC advises routine environmental cleaning might be helpful. This includes cleaning workstations, countertops and doorknobs.  It’s a good idea to constantly clean your work station using antibacterial spray or wipes.

  • Clean commonly used surfaces often
  • Clean your desk phone
  • Clean the computer screen
  • Clean the computer keyboard
  • Clean door knobs that you use often
  • Clean pens and pencils that you use or that are on your desk
  • Wear a mask and gloves whenever possible

Social distancing can also help prevent spreading the disease

If you work at a greeting type of desk area, it could be a good idea to mark off 6 feet from the desk with a colored tape placed on the ground.  Ask your supervisor if this is allowed, or for further direction.

Always try and remain calm and professional.  If a customer ever tells you that they are not feeling well or have any of the symptoms, be sure to notify your supervisor.  You should offer to call 911 for the customer or to their family or friend to come help them.

Remember, 6 feet away from each person helps to not spread the germs!

 

Illustration: washing hands

Clean hands often

  • Wash your hands often with soap and water for 20 seconds.
    • Always wash immediately after removing gloves and after contact with a person who is sick.
  • Hand sanitizer: If soap and water are not readily available and hands are not visibly dirty, use a hand sanitizer that contains at least 60% alcohol. However, if hands are visibly dirty, always wash hands with soap and water.
  • Additional key times to clean hands include:
    • After blowing one’s nose, coughing, or sneezing
    • After using the restroom
    • Before eating or preparing food
    • After contact with animals or pets
    • Before and after providing routine care for another person who needs assistance
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

 

Follow manufacturer’s instruction for cleaning and dinfecting

Electronics

For electronics, such as tablets, touch screens, keyboards, and remote controls.

  • Consider putting a wipeable cover on electronics
  • Follow manufacturer’s instruction for cleaning and disinfecting