Course Overview
Courses Included (2 Hours Each)
- Use of Force
Learn California laws on use of force, the reasonable force standard, de-escalation, and how to correctly document incidents. - Observation and Documentation
Improve your skills in observing situations, noticing details, and writing clear and accurate reports. - Communications and Its Significance
Understand why communication matters in security, including verbal skills, radio use, and working with the public and law enforcement. - Public Relations
Build professionalism through strong customer service, cultural awareness, and respectful interactions with the community.
Completion Requirements
- Each course must be completed in full.
- Final exam must be passed with a score of 80% or higher.
- A certificate of completion will be issued once all 8 hours are finished and exam is completed.
Reminder
This training is for educational purposes only and does not replace licensing or certification through the Bureau of Security and Investigative Services (BSIS).
SGM Training Systems provides training materials and guidance, but it is the responsibility of the student and their employer to ensure all state requirements are completed and documented. For questions, please contact your supervisor.