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Basic Supervision

DVD Price: $60Order  (DVD: DV227)
Video on Demand Online – pay a flat rate for access

Video Duration: 32 minutes

This training video demonstrates the basics and importance of supervision. This session covers all the requirements needed to provide your customers and your employees with quality service. This training session covers the following subjects:

  • Scope of the job of supervision
  • Implementing loyalty
  • Supervisor authority
  • Supervisor responsibility
  • Holding down overtime
  • Supervisor as an overseer
  • Evaluating security officers
  • Uniform and equipment guidance
  • Becoming a motivator
  • Investigating complaints
  • Reporting to management
  • Public relations
  • Setting the example
  • Understanding business that a company needs to make a profit
  • Maintaining a positive attitude
  • Customer relations
  • Legal limitations
  • Company expenses
  • Scheduling
  • Turnover reduction
  • Reduce absenteeism
  • And more …

Preview

(Purchase required for full version.)